Space Warps Talk

Quick Dashboard Issues

  • scallyben by scallyben

    Is there an issue with the dashboard? It freezes every time I try to use it and therefore have to reload the site and start over again.

    Posted

  • stevejones22 by stevejones22

    I have the dashboard showing me the previous image, not useful unfortunately.

    Posted

  • Capella05 by Capella05 moderator

    What browser are you using? The dashboard only works with modern browser such as firefox and chrome?

    Posted

  • reece_hyatt by reece_hyatt

    how do you know if you found a real universe??

    Posted

  • Capella05 by Capella05 moderator in response to reece hyatt's comment.

    A real gravitational lens?

    We would need to do analysis such as modelling to verify the candidate. We have tools available to volunteers to do that 😄

    Posted

  • scallyben by scallyben in response to Capella05's comment.

    OK, reloaded with Chrome instead of IE and all working now. Cheers.

    Posted

  • alcro by alcro

    Whenever I try using dashboard the central photo containing the galaxies/stars goes gray and the surrounding area outside the frame fills with gray and black stripes .
    I have tried the browsers Waterfox (64bit Firefox) and Chrome and both result in the same thing occurring.
    I also tried disabling my adblocking plugins but this made no difference..

    Unfortunately, the only way to return to a correct image view is to reload the page which, of course, returns me, to the tutorial and the start of any search.

    Posted

  • Capella05 by Capella05 moderator

    Try CTRL + F5 - is the problem still occuring?

    We had some problems with the server earlier, but clearing your cache should help things.

    Posted

  • alcro by alcro

    CTRL + F5 doesn't cure the problem for me.

    Posted