Sims not registering

• by mitch

  The last four sims that I've had dont register my clicks on them, advising me to check the spotters guide

  Posted January 7, 2014 5:39 PM

• by Capella05 moderator

  Hi mitch,

  Silly question but where are you placing the markers - I have found these images appear to be more sensitive with the placement of the markers?

  Posted January 7, 2014 5:51 PM

• by ElisabethB moderator

  Also it appears that the more markers the better.

  Posted January 7, 2014 6:28 PM

• by Capella05 moderator

  This just happened to me on ASW000aa2z - I had 3 markers placed quite close to the galaxy, it was an einstein ring sim.

  

  Posted January 7, 2014 6:46 PM

• by Aprajita scientist, admin

  this keeps happening to me too, i have raised the issue with the dev team but i am not sure if they know what's causing this

  Posted January 7, 2014 6:58 PM

• by Capella05 moderator

  Also ASW000a9tp and ASW000aa1p - screenshots available on request.

  Posted January 7, 2014 7:29 PM

• by bumishness Zooniverse Team

  Hey all, I'm trying to track down the source of this problem. I've been unable to replicate the issue locally.

  Like ElisabethB mentions, the markers are fairly picky this time around and do require you to click the lens itself.

  Posted January 7, 2014 7:44 PM

• by Capella05 moderator in response to bumishness's comment.

  No worries!

  I will just keep an eye out, and try to be more precise with the marking 😄

  Posted January 7, 2014 7:51 PM

• by bumishness Zooniverse Team

  Alright, I did find one that gave me this same issue, so I'll try to track down the source.

  Am I correct in saying this doesn't happen frequently or every time there is a sim?

  Posted January 7, 2014 8:00 PM

• by Capella05 moderator

  It is intermittent - I have been emailing Phil - I think he might have an idea.

  Posted January 7, 2014 8:04 PM

• by bumishness Zooniverse Team

  Ok, I think Phil and I arrived at a solution. Let me know if this still occurs! Note you will have to refresh the site to get the latest code.

  Posted January 7, 2014 8:16 PM

• by Capella05 moderator

  Cleared my cache and reloaded my browser - seems to be okay so far 😃

  Posted January 7, 2014 8:27 PM

• by biggsjrex

  Just had this problem with image ASW00a9zh

  Posted January 8, 2014 5:36 PM