Sims not registering
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by mitch
The last four sims that I've had dont register my clicks on them, advising me to check the spotters guide
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by Capella05 moderator
Hi mitch,
Silly question but where are you placing the markers - I have found these images appear to be more sensitive with the placement of the markers?
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by ElisabethB moderator
Also it appears that the more markers the better.
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by Capella05 moderator
This just happened to me on ASW000aa2z - I had 3 markers placed quite close to the galaxy, it was an einstein ring sim.
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by Aprajita scientist, admin
this keeps happening to me too, i have raised the issue with the dev team but i am not sure if they know what's causing this
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by Capella05 moderator
Also ASW000a9tp and ASW000aa1p - screenshots available on request.
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by bumishness Zooniverse Team
Hey all, I'm trying to track down the source of this problem. I've been unable to replicate the issue locally.
Like ElisabethB mentions, the markers are fairly picky this time around and do require you to click the lens itself.
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by Capella05 moderator in response to bumishness's comment.
No worries!
I will just keep an eye out, and try to be more precise with the marking 😄
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by bumishness Zooniverse Team
Alright, I did find one that gave me this same issue, so I'll try to track down the source.
Am I correct in saying this doesn't happen frequently or every time there is a sim?
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by Capella05 moderator
It is intermittent - I have been emailing Phil - I think he might have an idea.
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by bumishness Zooniverse Team
Ok, I think Phil and I arrived at a solution. Let me know if this still occurs! Note you will have to refresh the site to get the latest code.
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by Capella05 moderator
Cleared my cache and reloaded my browser - seems to be okay so far 😃
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by biggsjrex
Just had this problem with image ASW00a9zh
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