We had trouble getting the data...
-
by elizabeth_s
This has come on every time I try to use the dash thing?
Posted
-
by Greydrift
I'm also experiencing problems with data not loading when switching to Quick Dashboard - intermittent, approx 1 image per 75-100. Latest Firefox 21.0 and Win 7
Posted
-
by Capella05 moderator
Same has started happening to me. It was a simulated lens image that it occurred on.
Windows 7 / Chrome Version 27.0.1453.93 m
Edit to add: just happened again - also a simulated lens image. I have a screenshot, just need to figure out how to post it 😕
Posted
-
by elizabeth_s
Yes that's what it looks like. Still happening.
Posted
-
by Capella05 moderator in response to elizabeth's comment.
Just simulated images - or random intermittent ones?
Posted
-
by elizabeth_s
It appear just the sims the message comes on then you can still click on the sim kind of like cheating.
Posted
-
by Greydrift
Ditto (as in still happening). Last happened on: Image ASW0002qau. Not listed as a sim.
Posted
-
by FBloggs
This has flagged up a few times when using quick dashboard
Posted
-
by Capella05 moderator
I am going to merge this with the existing thread 😃 Helps the developers!
Posted
-
by Greydrift
And:
Image ASW0002ysn
Image ASW0003dy3
Image ASW00036m7
Image ASW0002zidPosted
-
by emilyclr
This is happening quite frequently for me now. I get the "had trouble getting the data" message for most images with a sim and for a few other sporadic images. It's taking all the fun out of looking for lenses!!
Posted
-
by D0gbytes
Ditto. The PO factor is starting to set in
Posted
-
by dtrucken
it's worser and worser. (Image ASW0003efl) perhaps I'll sign off and give the developers some time to figure it out.
Posted
-
by ElisabethB moderator
I've alerted the techies !
Hope it gets resolved soon !Posted
-
by MrBill
Frequently getting this message when clicking on Quick Dashboard.
Posted
-
by Mizaru
I often have the same problem. Anyone have any clues?
Posted
-
by JasonJason
Happening here also.
Posted
-
by fogfog
happened to me to, even missed sims because of it.
Posted
-
by mrpsb
Just got this now, and the error message won't go away afterwards.
Ah... refreshed and it's working again now.
Posted
-
by fermor332002
Please fix the dashboard.
Posted
-
by MrBill
Still happening today
Posted
-
by elizabeth_s
core command is aware of the problem.
Posted
-
by JasonJason
Hope it gets corrected soon.
Posted
-
by Mizaru
I didn't notice the message appearing until I had amassed 6 or 7 thousand views! Do you suppose they are trying to discourage us?
Posted
-
by JasonJason
No, I got 33000 and did not start seeing it till about 3 days ago.
Posted
-
by Mizaru
The problem may have started when I started getting reruns. I have noticed as many as ten.
Posted
-
by JasonJason
10 right in a row or interspersed with some?
Posted
-
by Mizaru
Wow, sometimes consecutive, maybe always, I won't say for sure. I really was not keeping track.
Posted
-
by JasonJason
Have you tried a refresh on your browser?
Posted
-
by emilyclr
This problem started for me about 4 days ago. Refreshing and logging out/in doesn't help. I tried Chrome instead of Firefox, which didn't help. I wanted to see exactly how often it was happening and for which images, so I kept track of the last 1249 images. Here's what I found:
1091 - did not try to go to Quick Dashboard
85 - successfully got to Quick Dashboard on an image that was NOT a sim
31 - successfully got to Quick Dashboard on an image that was a SIM
13 - could not get to Quick Dashboard on an image that was NOT a sim
28 - could not get to Quick Dashboard on an image that was a SIM
1 - got that bug on the Quick Dashboard where the image shows up with horizontal red/blue linesSo, of the sims (for all of which I tried to go to the Quick Dashboard), I was successful approximately 53% of the time.
Of the non-sims for which I tried to go to the Quick Dashboard, I was successful approximately 87% of the time.
This confirms my earlier impression that it's more often, but not exclusively, a problem with the sims. Why, I wonder?This is affecting my lens-finding. I didn't mark anything on any of the non-sims for which I couldn't get to the Quick Dashboard. Of the sims for which I couldn't get to the Quick Dashboard, I marked 15 imperfectly (e.g. could only mark one side), I marked 4 without difficulty, I marked 8 imperfectly and also would have liked to look at a different galaxy on the image but couldn't, and I missed 1.
Any updates for us on this problem or its resolution?
Posted
-
by fermor332002
Please fix the dashboard. 😉
Posted
-
by MrBill
Still getting the same error message today.
Posted
-
by surhudm scientist
Thanks for informing us, checking with developers now! 😃
Posted
-
by Mizaru
I finally found three sequential duplicated images today. I found others but they were not close enough together to appear on the "recent" screen at the same time. I didn't notice getting the "oh no" messages until about the same time I started getting the reruns. There may be no connection but then again?
Posted
-
by Greydrift
Still happening,seems to be with increasing frequency.
Went back to classification, and ran through 100 images (numbers 13403-13502 on my classification counter), putting all except one (oops) into Quick Dashboard.
The 'Oh No!....' screen appeared on 11 occasions, images: 13403; 13404; 13407; 13411; 13420; 13428; 13464; 13475; 13478; 13479; 13500.
In addition, there were several screens - without the 'Oh No!' issue happening - where definite sims were identified (with the popup, appearing and confirming the Training Image), plus at least 4-5 screens where the 'Nice, no gravitational...' message appeared. Unfortunately, I wasn't keeping exact track of these frequencies.
Not all of the images unloadable in QD looked to be sims, unless they were 'no lens-ers'
The sim frequency is 1 in 10, which might tally with 11 'no data' images, but only if the program chucked in extra sims to compensate for rejects, to give an overall approx 20% sim rate (duds + newbies). If not, then the problem source, may be resulting in wider expression, affecting non-sim images.
Firefox 21.0. Win 7. Pressing 'Next' except where the 'x' is activated to close the 'Oh No!...' box.
😉
Posted
-
by Capella05 moderator
Merging with original thread to keep all the reports together...
Posted
-
by FBloggs
Oh no! We had trouble getting the data. Try the Quick Dashboard on the next image.
Is it best to continue or suspend until issue resolved (possible lost data)Posted
-
by mrpsb
Getting this over and over again tonight, is it worse when the site is busier?
Posted
-
by Capella05 moderator in response to mrpsb's comment.
I am thinking the same.... but we are trying to resolve the issue. Remember, us Mods are also classifying images and it is just as frustrating for us!
Posted
-
by elizabeth_s
Hmmmm! Must point out that things are not well the colors are wrong on some pictures. on the classifying page and on the dashboard. For example ASW0003z8k should be blue not orange. IMHO Has anyone else notice this?
Posted
-
by anupreeta scientist, admin in response to elizabeth's comment.
Hi Elizabeth, In the image ASW0003z8k, there's something wrong with one of the filters. Most likely the data is missing. These images are a combined image of 3 color filters. In some cases, the images appear completely blue because the redder filters are missing. The telescope may have had some trouble in taking data in some patches of the sky.
Posted
-
by Mizaru in response to Capella05's comment.
I think that the message comes at random times for me, like the duplicated galaxy fields. I am using google chrome, windows 8.
Posted
-
by drphilmarshall scientist, admin
Sadly this is supposed to happen: some images (those near the edges of the camera field of view) caused QD some problems which we couldn't solve. This is our workaround (to disable the QD just for these images). Sorry! You'll just have to make do without the QD for these images (there aren't that many of them) while we keep working on the code. Thanks!
Posted
-
by ElisabethB moderator in response to drphilmarshall's comment.
The strange thing with this message is that I didn't get it all until a couple of days ago and now I get it quite frequently (at least every twenty or so images) !
Posted